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Services & Support

Production
Production
Production

Lüscher

Service & Support Center Switzerland

Reliability and high-quality service & support go hand in hand with quick response and professional customer service. These are crucial factors for our customers.


Support for MultiDX!,
XPose! and JetScreen! 

Phone +41 62 767 76 00
Contact Support »


Spare Parts
and Wax Orders

Phone +41 62 767 76 76
Contact Order »


Lüscher

Service & Support Plans

Customers with a maintenance agreement benefit from reduced costs and a broader range of services.
Service time is extended from 06.00 to 22.00 hrs. 
We would be pleased to discuss a customized service package for your particular requirements.


Hotline
Service & Support

Monday through Friday
between 08:00 and 17:00 hrs


Hotline
Maintenance Agreement

Monday through Friday
between 06:00 and 22:00 hrs


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Lüscher
Support Data Base (LSD)

Access the Lüscher Support Data Base using the following link:

Login »


Lüscher
Printhead Manager

The printhead management link is no longer active. Please contact order@luescher.com to get the code. We will need the printhead number and ID for this. 


Lüscher
Request Login

The new versions of the Support Tool and PrintQ are password protected. If you don't have a login/password, use the following link to get both. The same login information is used to access the Lüscher Support Data Base and the Lüscher FTP Server:

Request Login/Password »


Lüscher
FTP Server

Access the Lüscher FTP Server using the following link:

Login »