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Services & Support

Production
Production
Production

Lüscher

Service & Support Center Switzerland

Reliability and high-quality service & support go hand in hand with quick response and professional customer service. These are crucial factors for our customers.


Support for MultiDX!,
XPose! and JetScreen! 

Phone +41 62 767 76 00
Contact Support »


Spare Parts
and Wax Orders

Phone +41 62 767 76 76
Contact Order »


Lüscher

Service & Support Plans

Customers with a maintenance agreement benefit from reduced costs and a broader range of services.
Service time is extended from 06.00 to 22.00 hrs. 
We would be pleased to discuss a customized service package for your particular requirements.


Hotline
Service & Support

Monday through Friday
between 08:00 and 17:00 hrs


Hotline
Maintenance Agreement

Monday through Friday
between 06:00 and 22:00 hrs


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Lüscher
Support Data Base (LSD)

Access the Lüscher Support Data Base using the following link:

Login »


Lüscher
Printhead Manager

Use the following link to get your code enabling you to open your printhead case:

Request Code »


Lüscher
Request Login

The new versions of the Support Tool and PrintQ are password protected. If you don't have a login/password, use the following link to get both. The same login information is used to access the Lüscher Support Data Base and the Lüscher FTP Server:

Request Login/Password »


Lüscher
FTP Server

Access the Lüscher FTP Server using the following link:

Login »